Privacy Policy

1. Introduction and Scope

Tixxly Inc (“Tixxly”, “we”, “our”, or “us”) is committed to protecting your privacy and
respecting your data rights in accordance with the General Data Protection Regulation
(GDPR), the UK Data Protection Act 2018, the California Consumer Privacy Act (CCPA), and
other applicable laws.
This Privacy Policy explains how we collect, use, store, and share personal information when
you interact with Tixxly through our website, APIs, integrations, or partner platforms. It
applies to suppliers, users, and partners engaging with Tixxly for onboarding, subscription,
or technology services.

2. Who We Are

Tixxly Inc is a Delaware-registered company, located at:
8 The Green, Ste A, Dover, Kent
County, Delaware, 19901, USA
Email: help@tixxly.ai
Tixxly operates as a technology and data platform that enables travel and experience
suppliers to connect their products and availability to AI-powered ecosystems (such as
ChatGPT’s Product Feed and Instant Checkout).

3. The Information We Collect

We collect personal and business information necessary to provide our services and operate
our platform. This includes:

3.1 Information You Provide Directly
• Name, company name, and contact details (email, phone, address)
• Account registration details and login credentials
• Billing and payment information (processed securely by third-party payment providers;
we do not store full card details)
• Content and data you upload, including product descriptions, images, and pricing
• Communications sent via email, chat, or in-app messaging

3.2 Information Collected Automatically
• Device information, IP address, browser type, and access times
• Usage data, including pages visited and interactions within the platform

• Cookies and similar tracking technologies for functionality, analytics, and personalization
(see our Cookie Policy for more details)

3.3 Information from Third Parties
We may receive limited data about you from:
• Payment processors, for transaction confirmation
• Integration partners (e.g., booking systems or AI marketplaces)
• Analytics and marketing platforms, where permitted by law


4. How We Use Your Information

We use your personal data to:
• Provide, maintain, and improve our platform and integrations
• Facilitate supplier onboarding, subscriptions, and account management
• Enable booking functionality and payment processing (where applicable)
• Communicate service updates, security notices, and important changes
• Personalize your experience and support performance analytics
• Comply with legal obligations and enforce our Terms of Service
We may also contact you about product updates or opportunities relevant to your use of
Tixxly, where lawful (for example, under legitimate interest or with your consent).

5. Sharing and Disclosure

We only share personal data when necessary for the functioning of our services or to meet
legal obligations. This includes sharing with:
• Technology and infrastructure partners who host or process data on our behalf (under
strict data-processing agreements)
• Payment service providers, for secure processing of subscription or transaction payments
• Integration and channel partners, where necessary to facilitate distribution of your
product listings or bookings
• Regulatory authorities, where required by law or to protect Tixxly’s rights, property, or
users

We do not sell or rent personal data to third parties.

6. International Data Transfers

Your information may be transferred to, and processed in, countries outside your
jurisdiction (including the United States, United Kingdom, and the European Union).
Where
we transfer personal data internationally, we ensure appropriate safeguards are in place,
such as EU Standard Contractual Clauses or equivalent legal mechanisms.

7. Data Retention

We retain personal data only as long as necessary to fulfil the purposes outlined in this
policy, comply with legal obligations, resolve disputes, and enforce agreements.
Specific
retention periods may vary depending on the data type and applicable regulations. For
further information, you may request a copy of our Data Retention Policy at help@tixxly.ai.

8. Your Data Protection Rights

Under applicable data protection laws, you have the right to:
• Access – request a copy of the personal information we hold about you.
• Rectification – request correction of inaccurate or incomplete data.
• Erasure (“Right to be Forgotten”) – request deletion of your personal data where legally
permissible.
• Restriction – request limits on how we process your information.
• Objection – object to processing based on legitimate interests or direct marketing.
• Data Portability – request your data in a structured, machine-readable format for transfer
to another service.
You are not required to pay a fee to exercise your rights, unless the request is manifestly
unfounded or excessive. We aim to respond within one month of receipt.
Please contact
help@tixxly.ai to make a request.

9. Data Security

We implement administrative, technical, and physical safeguards designed to protect your
personal data from loss, misuse, or unauthorized access.
Examples include encryption,
secure server hosting, access controls, and continuous monitoring of system activity.

If we become aware of a data breach that may affect your rights, we will notify you and
relevant authorities as required by law.

10. AI and Data Processing Transparency

As part of Tixxly’s role in connecting suppliers to AI ecosystems (e.g., OpenAI’s ChatGPT
Product Feed), limited non-personal product data (such as experience names, descriptions,
and availability) may be transmitted to AI systems for discovery and booking purposes.
Tixxly does not transmit personal or payment data to AI models. Any AI-related data
processing is anonymized, secure, and used strictly for service functionality.

11. Cookies and Tracking

We use cookies and similar technologies to improve platform functionality, personalize user
experience, and analyze performance. You can control cookie settings in your browser or
device preferences. See our Cookie Policy for full details.

12. Children’s Data

Tixxly does not knowingly collect or process personal data from individuals under the age of
16. If you believe we have inadvertently collected such information, please contact us
immediately.

13. Updates to This Policy

We may update this Privacy Policy from time to time to reflect legal, technical, or
operational changes. The “Last updated” date at the top of this page indicates the most
recent revision.
Significant changes will be communicated via email or within your Tixxly
dashboard.

14. Contact and Complaints

If you have questions, concerns, or complaints about this policy or how we handle your
data, please contact:
help@tixxly.ai. Tixxly Inc, 8 The Green, Ste A, Dover, DE 19901,
USA
If you are located in the UK or EU and are unsatisfied with our response, you can
contact:
Information Commissioner’s Office (ICO)
Wycliffe House, Water Lane, Wilmslow,
Cheshire, SK9 5AF
Helpline: +44 (0)303 123 1113
Website: https://ico.org.uk