Frequently asked questions

Those platforms typically charge 20–30% commission per booking and the sale happens on their site, under their brand. Tixxly is a flat-fee SaaS subscription — you keep 100% of your booking revenue, and every booking happens on your own AI Booking Storefront, under your own brand.

Start on the tier that matches your current booking volume and goals, not your ambitions. Free covers AI readiness and your first bookings; Growth and Pro add stronger AI discovery and ranking as volume grows; Scale, Volume and Infrastructure are built for operators who need higher booking allowances, deeper analytics, and eventually full AI commerce integration. Each tier's upgrade trigger is shown on the pricing page — most suppliers know it's time to upgrade because they've hit their booking cap or want better AI visibility.

Yes — Tixxly is a monthly subscription with no long-term contract. You can upgrade, downgrade or cancel from your dashboard at any time.

Tixxly connects natively with Bokun today, and we're actively opening up additional booking systems and direct integrations soon. Whichever route you use, we standardise and validate your data so it's ready for AI consumption.

Most suppliers are live within minutes of connecting, since Tixxly plugs into a system you're already using daily. There's no manual data entry — we ingest your existing inventory and handle the AI data formatting and schema preparation automatically.

No — it works alongside it. Your storefront is hosted on your own domain and gives AI assistants and travellers a bookable, brand-consistent page, but it doesn't require you to give up or rebuild your existing site.

It's a drop-in widget that upgrades and replaces your current checkout, or provides you with a checkout if you don't yet have one. So travellers can book without leaving your site.

Direct in-chat (agentic) checkout is part of our Infrastructure tier roadmap and is being rolled out as platform support becomes available — it isn't live everywhere yet. Today, AI assistants can discover, describe and recommend your listings, and send travellers to your AI Booking Storefront or widget to complete the booking.

Your Trust Score is calculated from four weighted factors — Cancellation Rate (25%), Response Speed (20%), Booking Success Rate (25%) and Reputation Sentiment (30%). A higher score means AI assistants recommend you more often, and each factor is visible and improvable from your dashboard.

Yes. Hotels and accommodation providers are supported alongside tours and activities, multi-location management is available from the Growth tier up, and there's no geographic filter — suppliers anywhere can connect. All pricing is in USD.

API access is included from the Pro tier up, for suppliers who want to integrate Tixxly data or bookings directly into their own systems, or build custom reporting on top of their AI performance data.

One credit equals one conversation with your AI Website Booking Agent. Every paid tier includes a monthly credit allowance, and the Free tier includes a $10 trial allowance for 14 days. If you need more, you can top up from $0.30 per credit, with bulk packs bringing the rate down.

The chat assistant pauses until your allowance resets at the start of the next billing month or you top up. Your booking storefront and website widget keep working the whole time, so travellers can still browse availability and book — you never lose bookings because of credits.

The AI Visibility Audit is a one-off $299 diagnostic: a point-in-time report on how AI assistants currently see, describe and quote your business. AI Visibility Monitoring is an ongoing $49/month subscription that keeps tracking your citations, share of voice and Trust Score over time. If you onboard onto Growth or Pro within 30 days of your Audit, the full cost of the Audit credits toward your first three months.

No. The Audit is open to any tour or activity supplier, whatever reservation system you use — or none at all. We work from your public web presence, so no integration is needed to get your report.