Accessibility
Accessibility Statement
How the Tixxly platform works with assistive technology, and how to tell us when it doesn't.
Section 1
Commitment
Tixxly is committed to making travel experiences discoverable and bookable by as many people as possible. This statement describes the platform itself; individual suppliers provide their own accessibility details.
Section 2
Platform Conformance
The platform targets Web Content Accessibility Guidelines (WCAG) 2.2 at level AA, with continuous testing and issue resolution prioritized by reporting order.
Section 3
Supported Assistive Technologies
Testing includes current versions of VoiceOver, TalkBack, NVDA, and JAWS alongside keyboard-only navigation. The platform supports high-contrast mode and respects OS-level reduced-motion preferences.
Section 4
Per-Experience Accessibility
Physical accessibility features (wheelchair access, step-free entry, audio description, sign language interpretation, sensory considerations) remain the supplier's responsibility. The platform links to supplier accessibility information when available.
Section 5
Reporting an Accessibility Issue
Contact accessibility@tixxly.ai with issue description, affected pages, and assistive technology details. Tixxly aims to acknowledge accessibility reports within two business days.Section 6
Feedback to Suppliers
Experience-specific accessibility questions should go directly to suppliers. Tixxly monitors systemic feedback but doesn't control on-the-ground accessibility features.
Section 7
Updates
This statement may be updated from time to time. The version published at this URL at the moment of booking is the version that applies.
