Accessibility

    Accessibility Statement

    How the Tixxly platform works with assistive technology, and how to tell us when it doesn't.

    1. Section 1

      Commitment

      Tixxly is committed to making travel experiences discoverable and bookable by as many people as possible. This statement describes the platform itself; individual suppliers provide their own accessibility details.

    2. Section 2

      Platform Conformance

      The platform targets Web Content Accessibility Guidelines (WCAG) 2.2 at level AA, with continuous testing and issue resolution prioritized by reporting order.

    3. Section 3

      Supported Assistive Technologies

      Testing includes current versions of VoiceOver, TalkBack, NVDA, and JAWS alongside keyboard-only navigation. The platform supports high-contrast mode and respects OS-level reduced-motion preferences.

    4. Section 4

      Per-Experience Accessibility

      Physical accessibility features (wheelchair access, step-free entry, audio description, sign language interpretation, sensory considerations) remain the supplier's responsibility. The platform links to supplier accessibility information when available.

    5. Section 5

      Reporting an Accessibility Issue

      Contact accessibility@tixxly.ai with issue description, affected pages, and assistive technology details. Tixxly aims to acknowledge accessibility reports within two business days.
    6. Section 6

      Feedback to Suppliers

      Experience-specific accessibility questions should go directly to suppliers. Tixxly monitors systemic feedback but doesn't control on-the-ground accessibility features.

    7. Section 7

      Updates

      This statement may be updated from time to time. The version published at this URL at the moment of booking is the version that applies.