Legal

    Privacy Policy

    How Tixxly Inc handles personal data across our website, APIs, integrations and partner platforms.

    1. Section 1

      Introduction and Scope

      Tixxly Inc commits to protecting privacy under the General Data Protection Regulation (GDPR), the UK Data Protection Act 2018, the California Consumer Privacy Act (CCPA), and other applicable laws.

      The policy covers interactions through the website, APIs, integrations, and partner platforms involving suppliers, users, and partners.

    2. Section 2

      Who We Are

      Tixxly operates a technology platform that enables travel and experience suppliers to connect their products and availability to AI-powered ecosystems.

    3. Section 3

      The Information We Collect

      Direct: names, company details, contact information, account credentials, billing and payment information (processed by third-party providers; full card details are not stored), uploaded content (product descriptions and pricing), and communications via email, chat or messaging.

      Automatic: device information, IP addresses, browser types, usage data and interaction metrics, and cookie and tracking technology data.

      Third-party sources: payment processors, integration partners, and analytics platforms.

    4. Section 4

      How We Use Your Information

      To provide services, facilitate onboarding, enable bookings, communicate updates, personalize experiences, and comply with legal obligations, including contacting users about relevant product updates where lawful.

    5. Section 5

      Sharing and Disclosure

      Data is shared with infrastructure partners, payment providers, integration partners, and regulatory authorities when required. Tixxly does not sell or rent personal data to third parties.

    6. Section 6

      International Data Transfers

      International transfers include appropriate safeguards like EU Standard Contractual Clauses or equivalent legal mechanisms.

    7. Section 7

      Data Retention

      Data is retained only as necessary. Users can request the Data Retention Policy at help@tixxly.ai.

    8. Section 8

      Your Data Protection Rights

      Users can request to: access information, correct inaccurate data, obtain erasure, restrict processing, object to processing, or receive data portability.

      No fee is required to exercise these rights, unless the request is manifestly unfounded or excessive.

    9. Section 9

      Data Security

      Administrative, technical, and physical safeguards are used, including secure hosting and access controls. Breach notifications follow legal requirements.

    10. Section 10

      AI and Data Processing Transparency

      Non-personal product data may be transmitted to AI systems, but Tixxly does not transmit personal or payment data to AI models. Any AI-related data processing is anonymized, secure, and used strictly for service functionality.

    11. Section 11

      Cookies and Tracking

      Cookies improve functionality and personalization. Users control settings through browser preferences.

    12. Section 12

      Children's Data

      Tixxly does not knowingly collect or process personal data from individuals under the age of 16.

    13. Section 13

      Updates to This Policy

      Updates occur as needed with notice provided through user dashboards.

    14. Section 14

      Contact and Complaints

      Address: Tixxly Inc, 8 The Green, Ste A, City of Dover, County of Kent, 19901, USA.

      Email: help@tixxly.ai. UK and EU residents can lodge complaints with local supervisory authorities.